Privacy Policy & Law 25 Notice

Effective Date: January 1, 2026 · FullySecure / Digital Days Inc.

Quebec Law 25 Notice (Loi 25)

FullySecure / Digital Days Inc. is fully compliant with Quebec's Act respecting the protection of personal information in the private sector (Law 25), as amended by Bills 64 (2021) and its subsequent phases (2022, 2023).

Your Rights Under Law 25

  • Right to Access: You may request a copy of personal information we hold about you.
  • Right to Rectification: You may request correction of inaccurate information.
  • Right to Deletion: You may request deletion of your personal information where no legal obligation requires its retention.
  • Right to Portability: You may request your data in a structured, commonly used format.
  • Right to Withdraw Consent: You may withdraw consent to non-essential processing at any time.
  • Right to Object to Profiling: You may object to automated decision-making or profiling.

Privacy Officer

To exercise any of the above rights, or to file a complaint, contact our designated Privacy Officer at:
privacy@fullysecure.com or by mail to: 5524 rue St-Patrick, Suite 510, Montréal, Québec H4E 1A8.

1. About This Policy

This Privacy Policy describes how FullySecure (a division of Digital Days Inc., "we", "us", "our") collects, uses, discloses, and protects personal information obtained through the website www.fullysecure.com and related services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Law 25, and applicable Canadian privacy legislation.

2. Information We Collect

Information You Provide

  • Contact form submissions: name, email address, phone number (optional), and message content
  • Email correspondence and meeting requests

Information Collected Automatically

  • Browser type, IP address, and device information (used for security and analytics only)
  • Pages visited and time spent (if analytics cookies are accepted)
  • Referral source

3. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To send service-related communications
  • To improve our website and services
  • To comply with legal obligations under Canadian law
  • To protect the security of our systems and clients

We do not sell, rent, or trade personal information to third parties. We do not use personal information for unsolicited marketing without explicit consent.

4. Cookie Policy

Our website uses the following categories of cookies:

Essential Cookies (Always Active)

Required for the website to function. These cannot be disabled. They include session management, security tokens, and load balancing. No personal information is stored.

Analytics Cookies (Consent Required)

Used to understand how visitors interact with our website (e.g., pages visited, time on site). These are only activated if you click "Accept All" on the consent banner. You may decline these at any time.

Managing Your Cookie Preferences

When you first visit our website, a consent banner will appear. You may accept all cookies or decline non-essential cookies. You may change your preference at any time by clearing your browser cookies and revisiting the site.

In accordance with Quebec Law 25, we will not activate non-essential cookies without your explicit consent, and we will honour any withdrawal of that consent promptly.

5. Data Retention

Contact form submissions are retained for up to 36 months to facilitate follow-up and service delivery, unless you request earlier deletion. Analytics data (if consented) is retained for up to 26 months.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information, consistent with our security expertise and SOC 2 Type 2 certified infrastructure. These include encryption in transit (TLS), access controls, and regular security reviews.

7. Cross-Border Transfers

We store and process personal information exclusively on Canadian-based infrastructure. No personal data is transferred outside Canada without explicit consent and appropriate safeguards.

8. Contact

For privacy inquiries, rights requests, or complaints:
Email: privacy@fullysecure.com
Phone: 1-877-934-4678
Mail: Privacy Officer, FullySecure / Digital Days Inc., 5524 rue St-Patrick, Suite 500, Montréal, Québec H4E 1A8

You also have the right to file a complaint with the Commission d'accès à l'information (CAI) (Quebec) or the Office of the Privacy Commissioner of Canada (federal).

Last updated: January 1, 2026. This policy may be updated periodically. Continued use of the website constitutes acceptance of the updated policy.